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Samsung tablet freezes on blue start screen

jandj
Local Performer

samsung tablet frozen on blue get started screen. just subscribed to premium

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@jandj I moved your post over to the Android space since it sounds like this issue is only happening on your Samsung tablet.

A trace has been enabled on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices

Let me know if you continue to experience issues with this.


Adam | Community Moderator
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