Shuts down / disconnects during listening sessions

[lindac1950]

I click on Pandora n then the station I want to listen to, the station will play for awhile then it will stops n I will have to restart the station again n then it will stop n I will have to restart. HELP! Thank You Linda

Moderator Edit: Edited title for clarity

[AlyssaPandora · Accepted solution]

Hey, @lindac1950.  👋

Sorry to hear that you're having trouble listening to your stations from your Android device.

• Are you receiving any error messages? If so, what exactly does it say?
• How long are you listening before the Pandora app stops playing?
• Are you in another app on your phone when this happens?
• What is the make and model of your mobile device?

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If you haven't already, I would recommend trying out these steps to see if it helps with the issue you're experiencing.

Let me know. 📲