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Songs Skip through Rapidly Without Playing

sstghnd33
Local Performer

I have uninstalled and reinstalled pandora. I can't listen to anything at all. The track keeps skipping to the next. How can I fix this?

 

mod edit: changed title for clarity

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44 Replies

gplante25
Local Performer

Model: Galaxy S9

Carrier: T Mobile

Android version: 10

Pandora version: 2102.1.1

I am using Cellular data. 

I don't know about offline mode, because I haven't downloaded anything thus far. 

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AlyssaPandora
Moderator
Moderator

Thanks so much for sending this over, @gplante25.

I've shared this on a ticket with our engineering team.

If anything else pops up, please let me know. Appreciate your patience while they work on this. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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cstrail
Local Performer

This also happening to me.  Google Pixel 4a.

Android version: 11

Android Build #: RQ2A.210405.005

Pandora Version 2103.1 

Android Tuner 21031004

Can play just fine on Verizon LTE, or even my Google Nest Guest Wifi, but will not play all on my normal WiFi.  I have uninstalled, reinstalled, cleared data and cache, reset network on the phone - none of this works.  Girlfriend has exact same phone on same network and it works fine.  She has same version on Pandora on her phone.

Wish this would get fixed - I normally listen to pandora about 6 hours + / day.  This just started on my phone this past week.

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cstrail
Local Performer

Just an update of something I tried.  I used my phone that does not work, logged out, and logged in with girlfriends account and everything works fine - so not sure what is wrong but it must be something with my account.  Yet my account works fine when not on wifi...Just used it for 45 minutes on LTE this morning.

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AlyssaPandora
Moderator
Moderator

Hi there, @cstrail. 👋

Just to confirm, the songs are skipping through rapidly without playing when you attempt to listen to one of your stations?

Also, do you notice any error messages or "buffering" messages?

Thanks so much for running through the troubleshooting and for providing your device details. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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