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Stuttering start to each song

Rufous
Local Performer

On a Samsung tablet, Pandora stutters (and/or buffers) through the first few seconds of *each* song, then plays the rest of it without a hiccup. The issue is reliable and repeatable, only on that tablet and only on Pandora. (The tablet performs everything else perfectly.)  Anyone else?

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3 Replies

TannerPandora
Moderator
Moderator

Hi @Rufous thanks for posting.

Have you tried clearing the data? Might be some old cache files. If not, let's give it a try. You can use the following steps:

  1. Open your device Settings
  2. Tap Apps
  3. Scroll down to find Pandora
  4. Select Storage
  5. On the storage details page tap Clear Data.

You will be asked to log into your account after completing these steps.

Let me know how it goes. 


Tanner | Community Moderator
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Rufous
Local Performer

So far so good.  I had previously uninstalled and reinstalled the app, and made an (apparently incorrect) assumption that would have reinitialized the entire profile.  But thinking back, the reinstallation was not followed by a re-login, so I guess not.  Thank you!

AdamPandora
Moderator
Moderator

@Rufous Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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