Unable to View / Edit Variety on Stations

[DaevaDae]

Not only can I not add bands or songs to a station (checked that they're not genre), I went to my older stations and saw that everyone of them had been cleared. They only have songs that I've thumbed up on them. My newer stations only show what I started them from, older ones don't even show that.

I apologise if this has already been discussed, as I did not see this specific issue.

mod edit: changed title for clarity

[AlyssaPandora]

Hey there, @DaevaDae. 👋

Thanks for reporting this. I have seen mentions where Android listeners have been unable to add variety to a specific station using a specific song seed. However, your issue sounds like you cannot add any variety at all - nor can you see the variety on older stations.

If you haven't already, I would first recommend trying out the troubleshooting steps for your Android device here. I have a trace enabled on your Pandora account in case we need to share this info with our engineering team.

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If you still have trouble after those steps, please share more details about what you're experiencing:

• Could you share a screenshot of an example (one of the older stations) where you're unable to see what the station is based on?
• Would you mind sharing the name of a station that you're attempting to add variety too? 
  • What song / artist are you attempting to add as variety?
• Lastly, are you receiving any error messages? If so, what exactly does it say?

Let me know so that I can look deeper into what is happening. 🎧