cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

When I hit "play" button nothing happens

MrEfferson
Local Performer

Same thing here. But it wasn't on everything, just "some" songs. I thought it might be a licensing issue that pandora cant/won't play certain artists, labels, etc.. This is on my App. Before and after I've had it on different phones.

Labels (1)
0 Kudos
5 Replies

AdamPandora
Moderator
Moderator

@MrEfferson I moved your post to the Android space to keep the community tidy. 

Could you tell me a bit more about what is happening? If you are on a device, what is the make and model (and carrier, if applicable)?

  1. Is there an error message when you attempt to play music on your phone? If so, what does it say?
  2. Can you provide me with a screenshot/screen recording of what you're seeing?

Thanks for your help with this. 

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

OtisA3
Local Performer

I happens to me all the time. I try to restart it but nothing happens. Its like you press the play button and nothing happens at all

0 Kudos

AlyssaPandora
Moderator
Moderator

Hey, @OtisA3. 👋

Sorry to hear that you're experiencing the same issue.

Would you mind trying out these steps to see if it helps with your issue?

Let me know how it goes. 📲

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
0 Kudos

Geraldking
Local Performer

Attempting to communicate with Pandora service dept. has been very fraustrating experience

0 Kudos

AlyssaPandora
Moderator
Moderator

Hey there, @Geraldking. 👋

I'm very sorry for the continued trouble you've experiencing. I do see that you contacted our User Support team via email.

Someone has reached back out to you via email to offer further assistance. If you don't see the email yet, please check your spam / junk folder to make sure it didn't end up there.

Thanks so much for your patience during this process! 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
0 Kudos