Why can't I listen to my downloaded songs?

[Octriv]

I have downloaded songs on my phone but I can not listen to them. The songs will only play if I am connected to the internet or my data is on before going onto offline mode. This only works as long as I don't turn off the app but as soon as I do and click back on the downloads no longer work. On certain occasions, the downloads won't even appear to be played. There are also times that songs I have not downloaded start playing offline. I have tried everything that I have read here concerning android phones but none of them seem to work. Can anyone help me?

[AlyssaPandora · Accepted solution]

Sorry for the continued trouble, @Octriv.

Would you mind sending over more info about your device?

• Model:
• Carrier:
• Android version (Settings > About Phone):
• Build number (Settings > About Phone):
• Android Security Patch Level, if noted on your device (Settings > About Phone):
• Pandora version:
  • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
  • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Let me know as I'd like to report your issue.