@audi1985 Welcome to the community!
Could you tell me a bit more about what is happening?
Let me know.
Hi. I also have the Bold N1 and it does not work. When I open the app, I just get the white screen with the P which looks like it is trying to connect and then I get the error that it can't connect
@Jschen37 Nice to see you around the community!
I recommend running through the troubleshooting steps listed on this page.
If you continue to experience issues with that error message, please make sure to reach back out and let me know.
@Jschen37 Sorry to hear those steps didn't help.
I'd like to report your issue to our engineering team. Can you send over a bit more info about your device?
Are you connected to Wi-Fi or 3G/4G when this is happening?
Have you identified any other patterns or notable information?
Let me know what you can find out. We really appreciate your help with this.
@Jschen37 Thanks for writing back with that.
I've sent this over to our engineers. This information is really valuable, and helps us determine what might be happening.
I know this has been a frustrating issue, and I can assure you we are working on a resolution.
We really appreciate your patience in the meantime!
I have had the N1, and have a tickert open with BOLD. They said that they are away of the issue and a patch will go out with a fix. Not sure when that may happen.
Maybe the Pandora engineering team can reach out to tthem to help facilitate.