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Automotive: Offline content doesn't play when losing cellular connection

Local Performer


I have the same problem as stated above, but I am a premium customer, and have downloaded songs and ststion. My problem is when I loose conductivity, I get nothing. I can't do anything on the phone without shutting the car off, because the Pandora app shows two arrows instead on my saved songs.

Moderator Edit: Changing title for clarity

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Hi @lovelander! Welcome to community!

Can you share a screenshot or a picture of what you're seeing when connected in your vehicle when this happens?

Can you also provide the following info:

  • What is the make, model and year of your vehicle?
    • If you connect to an aftermarket stereo, what is the make and model of that device?
  • What is the make and model of your phone?
    • Can you also tell me the Pandora app version on your mobile (let me know if you need help finding that)?
  • How is your phone connected to your car? (Bluetooth or USB)
  • Do you connect with PandoraLink, CarPlay or Android Auto?
  • Have you experienced this issue with offline only when in the car, or also when listening on your phone outside the car when connected to another device such as a speaker?

Thanks for the help!

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Tanner | Community Moderator

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