CarPlay: Now Playing screen not longer appears

[BrandonN]

On version 2503.1 and this issue still exists.  Unable to see the now playing screen most of the time.  Requires closing the app on my phone (or opening then closing the app). Then I’m able to launch Pandora from CarPlay and access the now playing screen. This is incredibly frustrating and sometimes not the safest situation as this usually occurs after I’ve already started driving.  512GB iPhone 15 Pro Max iOS 18.4. 2017 Honda Civic Si Coupe.  

Moderator Edit: Changing title for clarity

[LeonPandora · Accepted solution]

@BrandonN I'm sorry to hear you've been having troubles listening on your Carplay.

Let's try some troubleshooting steps to see if we can resolve the issue.

First, I recommend rebooting the device by shutting it down entirely, then turning it back on and trying Pandora again.

If you're still having issues, try uninstalling and reinstalling the app (not to worry, we'll keep track of your profile and collection for you).* To do that:
1. Hold down the Pandora icon on your Home screen until all the icons start "shaking."
2. Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app.
3. Then re-install Pandora via the App Store on your device.

*Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know.

Hope this helps.