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CarPlay + iOS 18: Album art does not load

Jordan8
Underground

I went to the car this morning and my Pandora work like it should, Except album covers don't appear.
Sent from my iPad

Moderator Edit: Edited title for clarity

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1 Solution

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Jordan8
Underground
Pandora   Everything is as it should be. No picture is necessary.Thank Jordan8

View solution in original post

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7 Replies

AdamPandora
Community Manager
Community Manager

@Jordan8 I'm happy to hear CarPlay is functioning correctly on your end now.

This being said, I created a new thread for you in the Automotive space since you are now reporting a separate issue.

To clarify, is this an issue with all songs or only some?

Can you please send me a picture of what you are seeing?

Thanks for working with me on this.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (1.15.25)
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Jordan8
Underground
Pandora   Everything is as it should be. No picture is necessary.Thank Jordan8
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AdamPandora
Community Manager
Community Manager

@Jordan8 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (1.15.25)
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BrewCrew
Local Performer

I get the album art but it doesn’t update with the song playing. Very annoying 

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TannerPandora
Moderator
Moderator

Hi @BrewCrew 

Welcome to community!

To confirm your experience, does this happen from the Now Playing screen on CarPlay after a few songs have played or immediately?

Could you share a picture of what this looks like? You can share a picture directly here on community. This is best done from a web or mobile browser. You won't be able to share pictures through the email notification you may receive.

In the meantime, can you confirm:

  • iOS version
  • Pandora version:

Thanks!

Use your mobile device in your vehicle only when conditions allow and as permitted by applicable law.


Tanner | Community Moderator

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@PandoraSupport

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BrewCrew
Local Performer

After 2 reboots of phone while in car it resolved issue thx

TannerPandora
Moderator
Moderator

Glad to hear it, @BrewCrew! 🙌

Let us know if anything changes in the future! Happy listening! 🎧


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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