CarPlay + iOS 18: 'There was a problem loading this content' error message

[Pandora]

Note: This thread as been accepted as the Solution to mark the CURRENT STATUS AND STEPS. Updates will be provided in this thread as they are made available to the Community Team.

We appreciate your continued patience during this time.

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This thread has been specifically created for listeners who report receiving the error message "There was a problem loading this content" when connecting to CarPlay on iOS 18.

If you are receiving this error message, please post your comment within this thread. Comments posted here will be reported to an internal ticket investigated by our engineering team.

In the meantime, we ask that all listeners commenting to keep posts relevant to the thread and help us keep community a welcoming environment for all.

Updates will be posted as they are made available to the community team. Thank you for your continued patience. 

[evewieand]

Hello,

I have the latest iPhone update and an Audi.  I uninstalled the app and reinstalled it.  Now it's not even an option to add to my carplay list.  Prior to that I was having the same issue as everyone else, content not loading at all.  So now it does not work at all in my car.  

[stephanieober]

Thank you 

And I also mentioned the Apple Car Play. I noticed changes to how it performs about the same time I started to get this error at work. And at times get connection error, although it still plays fine. The display has changed and maybe it is 2020 Honda tech interacting with the newest Pandora version. It does say something like "loading" or "working on it". 

I appreciate being heard. 

Stephanie  

[MM14]

I have tried everything I can think of to solve this problem. I have an iPhone 16 with iOS 18, and Pandora will not cooperate with Apple CarPlay. It is so frustrating! I can get music to play by launching Pandora through my phone and can skip songs using the button on my steering wheel, but I cannot view the current song playing, and it gets very glitchy when I try to switch stations. I have deleted and reinstalled the app from my phone, checked that I am using the most recent update, and deleted my phone from Apple CarPlay and then re-added it. I am a paying subscriber and primarily listen to Pandora in my car. This experience has me strongly considering switching music providers when my Pandora subscription is up for renewal.

[KenX]

Hi,

Yes it sure is taking a long time for Pandora to find a resolution to this problem. I just hope they figure it out sooner rather than later. Very frustrating indeed! Fingers crossed!!

KenX

[G10375]

This morning on the way to the office it worked perfectly, on the way home, back to the same error message. VERY frustrating. 

[gihamilton]

Me too. Thanks for all the folks who tried all the troubleshooting steps — saves me going down that dead end. Hoping Pandora gets this fixed soon.