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CarPlay won't change selections

dgerety
Local Performer

We have two Fords with Apple CarPlay, and two iPhones, an 11 and a 13. When connected to Pandora, the only way to change the playlist selection is from the Pandora app on the iPhones. Touching the CarPlay screen might change the playlist, but it won't be to the one selected and it takes at least six touches for CarPlay to respond. 

I'm wondering if this is a common problem, and if it's our iPhones, CarPlay, Pandora or something else. The same is true for both Fords and both iPhones. 

Thank you for thoughts and suggestions. 

 

 

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TannerPandora
Moderator
Moderator

Hi @dgerety 

Welcome to community! Sorry to hear you're having some trouble with CarPlay. 

To clarify, you're selecting a playlist through CarPlay, but it ends up selecting a different playlist instead of the one you wanted? And the display isn't responsive when navigating around?

Can you let me know some information about your CarPlay and iPhone:

  •  What is your iOS version:
  • What is your Pandora version:
  • Are you connected to CarPlay with a USB cord or wireless?

Have you tried any troubleshooting, like reinstalling the Pandora app?

Thanks for your help!

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TannerPandora
Moderator
Moderator

Hi @dgerety 

Welcome to community! Sorry to hear you're having some trouble with CarPlay. 

To clarify, you're selecting a playlist through CarPlay, but it ends up selecting a different playlist instead of the one you wanted? And the display isn't responsive when navigating around?

Can you let me know some information about your CarPlay and iPhone:

  •  What is your iOS version:
  • What is your Pandora version:
  • Are you connected to CarPlay with a USB cord or wireless?

Have you tried any troubleshooting, like reinstalling the Pandora app?

Thanks for your help!

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dgerety
Local Performer
How funny! I'm regularly deleting and reloading apps on our Apple TV when
it doesn't play properly, but I never thought to do that with Pandora.

You'd think a guy who's been using and selling computer systems for 30+
years would think of it.

Anyway, I deleted/reloaded Pandora on my iPhone 13, connected it to my car
and bingo. It works perfectly.

Thank you so much.

DG

TannerPandora
Moderator
Moderator

How wonderful, @dgerety! 🙌 I'm so happy to hear that helped out. Have a great rest of your Monday. 

Don't hesitate to reach out if you run into trouble in the future. Thanks for listening! 

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