Infiniti: Pandora won't connect with CarPlay

[KellyO8]

I have Infiniti qx60 2023 and iPhone 14. CarPlay and Pandora were working but stopped in Oct 2023. Even did master reset to car and it won’t work w usb or wireless.

Moderator Edit: Changing title for clarity and format

[TannerPandora]

Hi @KellyO8!

Welcome to community.

It looks like you may have reached out to our User Support team for further assistance and they've responded via email. To avoid any repetitive questions or troubleshooting steps I would recommend replying to the agents for further help.

If you're able to resolve your issue, feel free to post any support steps that you found helpful for any other user that may have a similar issue.

Thanks for posting to community