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Someone else is listening while in the car

SuB
Local Performer

I just had this happen today when borrowing my daughters car. This issue should not still be happening. Pandora needs to fix this issue. 

Moderator Edit: Changing title for clarity

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3 Replies

TannerPandora
Moderator
Moderator

Hi @SuB! Thanks for posting.

I've created a new post since this appears to be occurring on your iOS device and the previous post is specific to Android Auto. 

Further investigation on your account shows that Pandora was attempting to play for 2 locations from a single account at the same time. For 12/21/21, it looks like an iPhone and an iPad were attempting to play the same station, Today's Christmas Radio. This is why you were receiving the simultaneous streaming message.

While you can sign into the same Pandora account on any computer or supported device using the same email address and Pandora password; you won't be able to listen to that account across multiple devices at the same time.

Unlike broadcast radio, which all drivers hear in the car at the same time, each internet-connected device used to access Pandora receives its own unique stream of personalized music. Similar to other online streaming services, our music licenses limit our ability to stream from a single account on more than one device at a time. As a result, your subscription to Pandora Plus, Pandora Premium, or Pandora Premium Family will only cover the cost of one stream to one device (per Pandora account).


Tanner | Community Moderator

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@PandoraSupport

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SuB
Local Performer
Nope. That wasn’t the case, and if Pandora would enable customers to see which devices were attempting to sign in, it would make it easier to ensure which one was turned off. In my case, I had driven a different car, and the car started playing Pandora. After that , even though the car was off and I had left the car, I continued to receive messages. Still, I wasn’t able to turn it off. I assume, that since some else has driven the car, this caused it to shut off. However, since I saw a notice from 2019 with similar issues, I don’t expect any changes any time soon. Thanks for your response though.

Sent from my iPhone
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TannerPandora
Moderator
Moderator

@SuB I'm happy to take a closer look the next time this occurs. Just let me know the date and time this happens. 


Tanner | Community Moderator

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@PandoraSupport

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