Tracks in PlaylistCarPlay won't change

[Melvinthor]

Play Tracks will not automatically change in CarPlay

mod edit: changing title for clarity

[TannerPandora]

Hi @Melvinthor  - Thanks for joining community! Sorry to hear you've had trouble in your vehicle. 

Could you provide the following information so I can investigate?

• What is the make, model and year of your vehicle?
• If you have an aftermarket stereo, what is the make and model of that device?
• What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
• How is your smartphone connected to your car? (Bluetooth, USB, Aux)
• Is this happening with a playlist or station or both? Could you give me an example of a playlist or station that this is happening on?

Thanks for your help with this! 

[Melvinthor]

As requested the following is submitted 2017 GMC Sierra Pickup Factory Installed a system Iphone 10 USB Playlist. Pandora Version 1909.1

[TannerPandora]

Thansk for following up with that informaion @Melvinthor.

I'm going to have a Pandora Support Specialist reach out to you for further help with this. 

You should be hearing from them soon with more details to troubleshoot this issue. 

Thanks for being a part of the community!

[gremmingermike]

Kenwood kdc-355u android phone LG expression plus 2 aux cable

[TannerPandora]

Hi @gremmingermike thanks for posting to community!

Are you having a similar issue in your vehicle with tracks not changing? If so, are you running Android Auto on your Kenwood?

[LuizPandora]

@Melvinthor our team made some app changes to tackle this issue. Do you still experience it?

[LuizPandora]

Hi @gremmingermike do you still experience this issue? We rolled out some app changes that should help. Please let us know when you get a chance.

[Melvinthor]

Yes