Truck play failed a system error has occurred keep showing up on the screen

[Jal063]

After about three songs. I'll message that says track play failed. A system error has occurred.. shows on the screen... What could be the problem?

[TannerPandora]

Hi @Jal063! Thanks for posting.

Could you provide the following information so I can investigate?

1. What is the make, model and year of your vehicle?
2. If you have an aftermarket stereo, what is the make and model of that device?
3. What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)?
4. How is your smartphone connected to your car? (Bluetooth, USB, Aux)
5. Is your vehicle equipped with Android Auto or Apple CarPlay?
6. Have you experienced this issue only when in the car, or also when listening on your phone outside the car?

Let me know.

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