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Vehicle Bluetooth - Playback stops when connected

Rashawn426
Local Performer

Im having the same issue with my Samusng A02. I was driving a 2022 Chevy equinox. Then went to a 2019 equinox. I think it's the vehicle more so than the phone because I didn't have this issue with the 2022 equinox 

Moderator Edit: Changing title for clarity

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3 Replies

TannerPandora
Moderator
Moderator

Hi @Rashawn426!

Does this only happen when connected to your vehicle with Bluetooth or with other devices, such as a Bluetooth speaker?


Tanner | Community Moderator

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RocketPak
Local Performer

I have the same issue.  2019 Ford Mustang with sync 3.4

Also it's dose this both my Moto Razr and my current Galaxy Z fold 2 and neither phone had this issue with other Bluetooth devices.

Moderator Edit: Merged posts

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TannerPandora
Moderator
Moderator

Hi @RocketPak! Thanks for posting.

Could you provide the following information?

  1. Do you use an aftermarket stereo or stock stereo? If aftermarket, what is the make and model of that device?
  2. Can you tell me the Pandora app version that's on your devices (let me know if you need help finding that)?
  3. Does this happen when the app is backgrounded or the screen locked?

Let me know.

Use your mobile device only when conditions allow and as permitted by applicable law.


Tanner | Community Moderator

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@PandoraSupport

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