We've been waiting for over 1 year, and still no resolution. We've submitted this several times to: email@example.com They do eventually reply, and say that they've submitted to the team, but then nothing, and still no resolution. Please escalate this issue.
There are wrong albums appearing on our artist profile. Please see attached screen shots, marked up.
This is a different artist with the same name. We are a roots/folk/rock artist named “Will Evans”, with ONLY the following 3 albums, and 1 single. Our music is Roots/Folk/Acoustic/Rock.
@tomgrin Sounds good - please note that you may not receive a message from them until after the weekend is over as our AMP team is currently off for the weekend.
However I have left them a note with your message for when they return.
Thanks again for your patience!
Thanks so much for posting on the Pandora Community!
Since we don't offer Artist / AMP support via the community, I've escalated your separate issues to our artist support team directly. Someone will reach out to you via email to offer assistance with claiming your artist profiles. Please keep an eye out for the email. 📬
Hope this helps! 🎧
Hi my Album "La Gaveta Vol. 2" is under another profile for some reason. https://www.pandora.com/artist/gda/ARJfPrJhxgkl7xV this is my music but its not connected to the right artist profile. how can i fix this?
@gda56rd Our AMP team can help with this - I have escalated your feedback over to them so they can further investigate.
They will also be contacting you privately via email to help make sure this gets resolved.
Please keep an eye out for their message.
Unrecognized trap song is labeled (and categorized - it was playing on a nightcore station) "Angel with a Shotgun - Nightcore"
Hello, my album Total Inferno L.P. went to another account completely separate from my artist account. Can we fix that Issue?
My artist account is L.I.T. (Hip Hop)
But is live on L.I.T. .
Can we transfer my album back to L.I.T. (Hip Hop) as soon as possible?