Ad blocker notification with extensions disabled

[rochellenv]

Over the past couple of days Pandora keeps popping up stating I have ad blocker on. I do, but not for Pandora, its grayed out! Pandora is on the whitelist, the extension is added, but I'm still getting the notification and stoppage of Pandora. I have played Pandora everyday for years, I haven't changed anything, yet this week I keep getting this! 

I have checked Ad Blocker, I have checked the extensions, and again it is grayed out when I am running Pandora. I don't know what else to do, any help?

Moderator Edit: Changing title for clarity

[speedyjim52]

We're now at three months PAST the time we were told this was resolved, yet I'm still having to refresh the page to continue listening to music.  Are your developers all on sabbatical???  Odd that the only page I'm having an issue like this with is Pandora.  Perhaps you guys need to hire outside talent?  Three months is plenty of time to patch your crappy software.

[rochellenv]

Yes, I'm still having the same issues!

[BryOreo]

Still having this same issue as well. Cannot use Pandora at all.

[MariaPandora]

Hi @BryOreo , welcome to the Pandora Community!

Sorry for the trouble, as mentioned in the accepted solution, our web team has made some changes, but these are still under review. If you still have trouble with this, I will need to pass your experience to them.

Can you tell me more about this? Please be sure to include the following information.

• Are you using a Windows or Mac computer:
• Browser:
• Browser version:
• Ad Blocker:

Also, can you please upload a screenshot of the error message?

[BryOreo]

Windows 10
Chrome Version 136.0.7103.114 (Official Build) (64-bit)
Adblock plus

[MariaPandora]

Thanks for providing that info, @BryOreo !

I've passed this along to the appropriate parties for further investigation. 

Thanks for your patience in the meantime!

[tfournier9]

• Windows 11 Enterprise
• Browser: Chrome
• Browser version: 137.0.7151.104
• Ad Blocker: AdBlock Plus version 4.22.1

Still having the issue and it is turned off for Pandora

[MariaPandora]

Hi @tfournier9 , welcome to the Pandora community!

Sorry for the trouble you have been experiencing. I've passed your information along to the appropriate parties for further investigation. 

In the meantime I can recommend you to try listening from a different browser like Firefox or Edge.

Thanks for sharing your experience!

[macdaddi824]

Same.  Been with Pandora forever and here we are .  NOTHING I do seems to fix the issue

[leilani1]

thank you so much js1957