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Chrome: Play button is unresponsive

drewedwards
Local Performer

Adam, I have this same problem.  Spinning record, play button does nothing, nothing plays. No music. Logged in on the website on Chrome, on an iMac desktop computer. No error message. Help!

It allows jumping forward to the next song (which doesn't play), give thumbs up/down...just no music.  It's a Pandora Plus account.  I had started a trial (possibly...it wasn't clear from the way it was presented) in the "Artist Only" mode, but when it then told me I needed to subscribe to continue, I canceled it.  That's when Pandora quit working.  It is still showing my Pandora Plus account in effect.pandora screenshot.jpeg

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AdamPandora
Community Manager
Community Manager

@drewedwards I moved your post over to the Desktop space.

I've enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to run through our troubleshooting steps: Chrome Troubleshooting

Let me know how it goes.

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