unable to listen to any podcast on desktop. worked fine for a bit and stopped. any suggestions?
mod edit: changed title for clarity
Hey, @mandyholmes1. 👋
Sorry to hear that you're having trouble.
Could you share a bit more about how you're listening on your computer?
Let me know. 🎧
I can play music but not any podcasts. I get the error message "We are not able to play the podcast audio. Please try again later."
It used to play fine then one day...... nothing. Irritating, I just paid my yearly subscription fee 😞
I have completed everything suggested through troubleshooting. Restarted computer, cleared my browser, used Chrome and Safari, etc.
My favorite podcasts are Dave Ramsey Show and Something is Wrong. No podcast will play though. I have tried on my desktop computer at work and also on my phone. Neither works.
Hi @julie4 👋
Thanks for posting and being a part of the Community!
Sorry to hear that you're unable to play your podcasts on your computer.
To help investigate, I've enabled a trace on your account, in addition, can you let me know the following:
Thanks for the help and looking forward to your response!