Hi there, @leahcopy. 👋
Sorry to hear that you're having trouble with your Thumbs Down. Based on your message, it sounds like you were able to update Chrome successfully.
Does this happen with your Thumbs Up as well?
Have you tried running through the standard Chrome troubleshooting steps?
If not, I would recommend trying them out here: Chrome Troubleshooting
If the issue persists, could you try a different browser like Firefox to see if you experience the same thing? This will help us determine whether this is browser-related.
Let me know how it goes. 🎧