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mine does the same thing listing from my pc. l of my other apps run fine and I have a strong network connection. I switched to sirius but I like pandora's mix so I will keep trying. I upgraded my drivers , cleared caches and did all my updates
Hi there, @holieodell. 👋
Sorry to hear that you're having trouble.
Could you share a bit more about your experience?
Let me know. 🎧
Thanks for getting back to me with that information, @holieodell.
I would recommend trying out these steps, if you haven't already:
1. Update Chrome.
2. Clear Browsing Data (including browsing history, cache and cookies):
3. Bypass the Pop-up Blocker for Pandora:
4. Turn off extensions.
Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them. To do that, go to chrome://extensions/ on your web browser.
5. Allow Pandora within your firewall or antivirus.
If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.
6. Try a different browser.
Using a different browser such as Firefox may help.
7. Restart your computer and try Pandora again.
Let me know how it goes. 🎧
I do NOT have an adblocker And I do see ads. So I don't understand why pandora is saying that.
Hey there, @mima. 👋
Sorry to hear that you're having trouble.
Are you receiving any error messages? If so, what exactly does it say?
++
Some anti-virus software like Kaspersky can have anti-banner settings enabled that behave similarly to ad blockers. If you're using Kaspersky software, identify the version you have installed and follow their instructions on how to disable that feature:
Let me know if this helps. 🎧