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Desktop: Music Skips

pmdennin
Local Performer

Music skips no way to contact Pandora thinking about cancelling subscription

 

mod edit: changed title for clarity

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3 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @pmdennin. 👋

Sorry to hear that you're having trouble with your music skipping.

You can post on the Pandora Community and one of the moderators will follow up with you to help with troubleshooting. Alternatively, you can contact our User Support via email for direct email support here.There is also live chat available on our help site.

++

Could you share more about what's happening and how you're listening?

Since you posted in the Desktop forum, it seems like you're having trouble with Pandora on your computer. 

  • MAC or Windows computer?
  • Are you using a web browser? If so, which one?
  • Or, are using the Pandora Desktop app?
  • Have any error messages popped up? If so, what exactly does it say?

Let me know, and I can assist with troubleshooting. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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joshuaslone27
Local Performer

Works fine on my iphone, when trying to use on my laptop though is when it is just skipping songs continuously.  It will take about 3-4 seconds and skip to the next song.  It worked on my laptop about a week ago but have not tried again until tonight to play again.  Not sure what is happening, I have tried logging off and back on, also tried switching stations, and did not stop.  Is there another way to refresh my account?

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AlyssaPandora
Moderator
Moderator

Hey there, @joshuaslone27. 👋

Thanks so much for posting about this. I moved your post over to this existing thread: Desktop: Music Skips

Could you share a bit more about how you're listening?

  • MAC or Windows computer?
  • Are you using a web browser? If so, which one?
  • Or, are using the Pandora Desktop app?
  • Have any error messages popped up? If so, what exactly does it say?

Let me know. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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