Desktop: No shuffle option

[zzsplaylist]

I just upgraded to Premium and have no shuffle option either.  so...not fixed as of 6.12/23  What's the problem?

please add shuffle for pandora for desktop computers...very frustrating loss.

Moderator Edit: Merged posts

[TannerPandora]

Hi @zzsplaylist welcome to community.

I've created a new post, since the previous issue with shuffle on web has been resolved. It sounds like you may be experiencing a new issue with shuffle.

I was able to use shuffle on my personal account on web, using Firefox and Chrome, as well as the Desktop app. Additionally, I see that shuffle is available on your account as a Premium subscriber.

To help further investigate, I've enabled a trace on your account. Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
   • A Mac or Windows computer?
   • Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model?
3. Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)

Let me know.