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This feature is not currently working. When clicking "now playing" the screen turns blue with no options. What is going on? Are you aware of the issue? Is there a fix in process? Am I the only user experiencing this?
mod edit: changed title for clarity
@morrissettej13 Could you tell me a bit more about what is happening?
I noticed you added the Desktop App label to this thread - can you please confirm that is where you are experiencing this issue?
Also, are you listening from:
Thanks for working with me on this.
>>Check out: The Listener Lounge: June 2024
>>Visit New Music: Picks of the Week (08.26.24)
Same issue with me. It is on desktop app. as soon as I launch it gets stuck on solid blue screen at very top in text greyed out it has pandora logo with text saying "music and podcasts, free and on demand|Pandora
Hi there, @codgod303. 👋
Thanks for reporting your experience.
Reset App Data:
I would recommend resetting the Pandora app from the Help menu (not to worry, we'll keep track of your profile and collection for you). Select Help and then Reset App Data.
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For MAC Computers:
If that doesn't correct the issue, please try uninstalling and reinstalling the Pandora app. Again, we'll keep track of your collection for you. To do that:
You can then use the following steps to reinstall the app:
*Minimum System Requirements: Mac OS 10.10 Yosemite or later.
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For Windows Computers:
You can try uninstalling and reinstalling using the following steps:
Let me know if this helps. 🎧
Please note that downloading any application on your devices requires a Microsoft account and password, and it may be a different email address and password than those on your Pandora account. Also, we do not support Pandora on unofficial OS releases, like preview or developer builds. We only support Pandora on configurations that we have fully tested, so as to ensure the application will work correctly and not cause any problems with functions of the device.