Desktop: Playback stops

[scottallan]

The stream just stops playing. It will restart when I click play. Internet connection is solid. What gives? Is there a setting I can adjust to stream continuously? Otherwise, this is just annoying. Thanks in advance for any help. Scott

mod edit: changed title for clarity

[AlyssaPandora]

Hey there, @scottallan. 👋

Sorry to hear that you're running into playback stopping during your listening sessions.

How are you listening when this happens?

• Are you using a web browser? Or the Desktop App? 
• Are you using a MAC or Windows computer?
• Have you noticed any error messages? If so, what exactly does it say?

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If you're frequently experiencing this issue, I suggest performing troubleshooting steps on your web browser. Please visit the links below to get step-by-step instructions on how to troubleshoot your specific web browser:

• Google Chrome Troubleshooting
• Safari Troubleshooting
• Microsoft Edge Troubleshooting
• Firefox Troubleshooting

If you're using our desktop App, please try out these troubleshooting steps for your PC or Mac.

• Desktop App Troubleshooting

Let me know how it goes. 🎧