- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I got a new laptop and installed the Pandora desktop app.
It crashes immediately on startup.
The laptop is a 2023 Apple MacBook Pro M3.
Here is the very start of the crash report:
-----------------
...
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for your response. I was able to find the issue and it was not related to any actual issue with the Pandora application. Instead what happened was the Apple Rosetta app had gotten hosed as a result of a backup restore (note: Rosetta is the Apple tool that runs x86 based apps natively on the Apple ARM processor).
I solved the problem by reinstalling Rosetta.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, @Oscar22. ๐
Thanks for reporting this, and for posting your crash report.
We do have these steps available for troubleshooting, however, it seems like you've freshly installed the desktop app on a new device: Desktop App Troubleshooting
Could you share a few more details?
- Network (Wi-Fi or LAN);
- Pandora version (Go to the App Menu Toolbar, select Pandora then About Pandora);
- Mac version (Click the Apple Icon on the Menu Toolbar them About This Mac);
- Are there any error messages? If so, what do they say?
- Are you able to stream Pandora normally through a web browser like Chrome or Firefox?
Let me know. ๐ง
Join the discussion in Community Chat
Check out: New community badges
Share yours: Q: What's your favorite song to start the day? โ
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for your response. I was able to find the issue and it was not related to any actual issue with the Pandora application. Instead what happened was the Apple Rosetta app had gotten hosed as a result of a backup restore (note: Rosetta is the Apple tool that runs x86 based apps natively on the Apple ARM processor).
I solved the problem by reinstalling Rosetta.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you for confirming those details, @Oscar22. Glad to hear that you're able to listen without any issues now. Hope you're enjoying the tunes! ๐ต
Join the discussion in Community Chat
Check out: New community badges
Share yours: Q: What's your favorite song to start the day? โ