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Missing Thumbs on Station

wormdiddy
Local Performer

Today Pandora on Fire Fox stalled

I updated and relaunched Fire Fox, and when I did, all of my thumbs up/down are gone and the station says it was created 2/13/2020. Lady Gaga station thumbs up and thumbs down are gone.

Is there a way to recover my history?

Thanks!

Moderator Edit: Changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hey there, @wormdiddy. 👋

I moved your post over to the Desktop board to keep the community space organized.

Someone from our User Support team was able to take a look at your account and station.

Your Lady Gaga Radio station was created on 06/19/2013 with 155 👍and 274 👎.

++

Could you post a screenshot of exactly what you're seeing when you view your station details?

  • If you have a Windows machine please try using the Snipping Tool.
  • You can find specifics about this tool and how to use it here.

If you have a Mac:

Hold down the Shift key and the Command key (which may have an Apple logo and/or a 'four-leaf clover' type symbol). Then, while still holding down these keys, press the 3 key. This will save the screenshot as a file on your desktop. If you hit the 4 key instead, it will give you a target allowing you to drag a box around only the item that you want to take a screenshot of.

Thanks so much for your help on this!

 
Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024

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1 Reply

AlyssaPandora
Community Manager
Community Manager

Hey there, @wormdiddy. 👋

I moved your post over to the Desktop board to keep the community space organized.

Someone from our User Support team was able to take a look at your account and station.

Your Lady Gaga Radio station was created on 06/19/2013 with 155 👍and 274 👎.

++

Could you post a screenshot of exactly what you're seeing when you view your station details?

  • If you have a Windows machine please try using the Snipping Tool.
  • You can find specifics about this tool and how to use it here.

If you have a Mac:

Hold down the Shift key and the Command key (which may have an Apple logo and/or a 'four-leaf clover' type symbol). Then, while still holding down these keys, press the 3 key. This will save the screenshot as a file on your desktop. If you hit the 4 key instead, it will give you a target allowing you to drag a box around only the item that you want to take a screenshot of.

Thanks so much for your help on this!

 
Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024
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