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Music pausing while using another tab

Goonis_Khan
Local Performer

i play Pandora on My PC (Windows 😎 over the internet as i Play Kingdoms of Camelot on a seperate tab ,I never had this problem before but now the feed is stopping an i have to bounce back & forth between tabs to keep the play feed going an also the commercials have tripled in timing ergo 2 songs then 3 adds

 

Moderator Edit: Edited title for clarity

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7 Replies

AlyssaPandora
Moderator
Moderator

Hey, @Goonis_Khan!

Sorry to hear that you're having trouble.

  • Which web browser are you using when this issue happens?
  • Also, are you receiving any error messages?

Let me know.  💻

Alyssa | Community Moderator

Let's talk music in Community Chat

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odell
Local Performer

I know there is a way to make pandora continue playing as you surf to other sites.  I can't remember how to do this.  I think there is a program that does that but I can't find it.  Does anyone know how to do this?

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AlyssaPandora
Moderator
Moderator

Hey there, @odell. 👋

I moved your post over to this thread in the Desktop board to keep the community space organized.

You should be able to listen to Pandora while viewing other websites as long as you're using a different tab. 

  • Which web browser are you using?
  • Are you receiving any error messages?
  • Also, are you going to another website that requires sound? 

Let me know.

Alyssa | Community Moderator

Let's talk music in Community Chat

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mrsbaker
Local Performer

I am having the same issue...and it's never happened before. I'm using Google Chrome, and I'm not receiving an error messages. 

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AlyssaPandora
Moderator
Moderator

Hi there, @mrsbaker. 👋

Sorry to hear that you're running into this issue. I’ve enabled a trace on your account to help us better understand what’s happening. 

Let's try out these steps to see if it helps with what you're experiencing: 

1. Update Chrome.

2. Clear Browsing Data (including browsing history, cache and cookies):

  • Click on the icon with 3 vertical dots in the upper right (located on the browser toolbar).
  • Select More Tools and then Clear Browsing Data.
  • On this screen, please select All time for the time range, and then click on Clear Data.
  • Restart the browser and go back to pandora.com.

3. Bypass the Pop-up Blocker for Pandora:

  • Again, click the 3 vertical dots in the upper right, and select Settings.
  • Scroll down and click Advanced at the bottom.
  • Under Privacy and security, click Site Settings.
  • Click Popups and redirects. Under allow make sure pandora.com is listed. If not listed, click Add and enter: https://www.pandora.com, then click Add.

4. Turn off extensions.

Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them. To do that, go to chrome://extensions/ on your web browser.

5. Allow Pandora within your firewall or antivirus.

If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.

6. Try a different browser.

Using a different browser such as Firefox may help.

7. Restart your computer and try Pandora again.

Feel free to let me know how it goes. 🖥

Alyssa | Community Moderator

Let's talk music in Community Chat

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mrsbaker
Local Performer

For some reason, anytime I open a new tab, the music stops playing. It restarts when I go back to the Pandora tab. I'm using Google chrome and have not received any error messages.  This has never happened before. 

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AlyssaPandora
Moderator
Moderator

@mrsbaker Did you get a chance to try out the steps from my last message here?

Let me know if those helped. You can respond directly on this thread.

Alyssa | Community Moderator

Let's talk music in Community Chat

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