Music won't play online but plays perfectly fine on my mobile device

[AuthenticallyU]

My music won't play online. When I click the play triangle, it starts and in a split second, it reverts back to the play triangle. It never just goes and plays. But it is playing fine on my phone.

[AlyssaPandora]

Hi there, @AuthenticallyU. 👋

Thanks for posting about this.

Are you receiving any error messages when you attempt to play music? If so, what exactly does it say?

I would recommend running through the standard troubleshooting steps for your browser or desktop app. 

• Edge Troubleshooting
• Chrome Troubleshooting
• Safari Troubleshooting
• Firefox Troubleshooting
• Desktop App Troubleshooting

Feel free to let me know how the troubleshooting goes and how you're listening. 🎧