cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Music won't play online but plays perfectly fine on my mobile device

AuthenticallyU
Local Performer

My music won't play online. When I click the play triangle, it starts and in a split second, it reverts back to the play triangle. It never just goes and plays. But it is playing fine on my phone.

Labels (2)
0 Kudos
1 Reply

AlyssaPandora
Community Manager
Community Manager

Hi there, @AuthenticallyU. 👋

Thanks for posting about this.

Are you receiving any error messages when you attempt to play music? If so, what exactly does it say?

I would recommend running through the standard troubleshooting steps for your browser or desktop app. 

Feel free to let me know how the troubleshooting goes and how you're listening. 🎧

Alyssa | Community Manager
Join the discussion in Community Chat
Check out: New community badges
Share yours: Q: What's your sound color?
0 Kudos