Pandora Issues?

[SadAlex]

Why is it whenever I want to use Pandora Premium for free it goes to a blue screen?

[MOHLovesAlaska]

@SadAlex thanks for bringing this up. When Pandora suddenly throws a blue screen at you while trying to check out Premium, it’s usually not anything you did wrong. Most of the time, it’s just the device or browser getting hung up while the Premium page loads. Things like an older browser, an ad‑blocker, or even a bit of old cache can cause that blank screen to pop up.

If you don’t mind sharing a little more, it’ll help us get you sorted out:

• What device are you on

• Which browser or app version are you using

• Whether you have any ad‑blockers or privacy extensions running

Once we know that, we can point you in the right direction and get things working the way they should.

Take care, and GOD bless. 

[SadAlex]

I'm using a chromebook, using Chrome

[MOHLovesAlaska · Accepted solution]

@SadAlex Thanks for the details — that helps a lot. Since you’re on a Chromebook using Chrome, the blue screen is usually caused by the browser getting hung up while loading the Premium page. A quick thing you can try is clearing your browser’s cache and cookies, then reopening Chrome. If you’re running any ad‑blockers or privacy extensions, turning those off just for a moment can also help.

If you’re up for it, let me know if you have any extensions running or if clearing the cache changes anything. 

Take care, and GOD bless.

[SadAlex]

thanks alot for the help my classmates struggle with the same thing

[MOHLovesAlaska]

@SadAlex, you're welcome any time. I'm glad you were able to resolve the problem. Enjoy the music you love on Pandora. 

Take care, and GOD bless.