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I'm having the same problem on my Macbook Air. I just signed up for this service and am wondering if I should keep it.
Moderator Edit: Changing title for clarity
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Hi @mbm! Thanks for posting.
I moved your message over to our Desktop board since this section fits a little better than the previous thread, which was for Bose devices.
Could you tell me a bit more about what is happening?
- Are you listening from:
- Our website, or the desktop app? If you're listening from the web, what browser are you using?
- Is there an error message? If so, what does it say?
- Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)
Thanks for the help!
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Hi @mbm! Thanks for posting.
I moved your message over to our Desktop board since this section fits a little better than the previous thread, which was for Bose devices.
Could you tell me a bit more about what is happening?
- Are you listening from:
- Our website, or the desktop app? If you're listening from the web, what browser are you using?
- Is there an error message? If so, what does it say?
- Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)
Thanks for the help!