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the shuffle will not activate when i try to press the button.
Moderator Edit: Edited title for clarity
Hi there, @Teresaf. 👋
Sorry to hear that you're having trouble with your Shuffle feature working properly.
Let's try out the following steps for your Google Chrome browser to see if that helps. You can find the troubleshooting steps here.
Feel free to let me know how it goes. 🎧