Hi, @JamminFamily. 👋
Sounds like your shuffle feature has reappeared and you're back to listening normally.
Premium Sessions:
I've taken a look at your Pandora account, and I do see that you were in a complimentary session of Premium (most likely when this happened). Complimentary sessions of Premium allow you to interact with an ad in order to listen to content on-demand. Because these sessions are funded by advertisements, your account will return to your regular service automatically at the end of the session and you won't be charged any Premium fees. That being said, I do see that your account has returned to your normal experience now. The location of shuffle slightly changes depending on your subscription tier.
You can find out more about how these free sessions work here: Premium Sessions
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Shuffling on Free, Plus, and Premium:
I've included more information about how shuffle works for each subscription tier, in case you decide to try out another complimentary session of Premium in the future.
Shuffling from the Now Playing screen:
- Free ad-supported or Plus listeners can find the option to shuffle your stations above the station list.
Shuffling from the My Collection page:
- Free ad-supported or Plus listeners will first sort the collection by Stations and then select Shuffle Stations.
- Premium listeners can go to My Collection, and sort the collection by Stations and select Shuffle Stations.
- All tiers can switch between Shuffle All and a custom shuffle: just click the carat (down arrow) on the Shuffle On icon and choose either Shuffle All or Custom.
I hope this helps. 🎧
