Hello,
I enjoy Hotel Costes radio - the station, NOT the Jaylien album. But it only comes up on my iOS devices... in the browser or in the Windows desktop app it only shows the Jaylien album. Why can't I listen to this station on my windows machine?
Hey, @PaulK.
Thanks so much for pointing this out, and sorry for the inconvenience it has caused.
We really appreciate your taking the time to let us know. I've forwarded this to the people who take care of the collection. We'll look into it ASAP! 🎶
Thank you for the reply! Will you respond here when it is fixed?
@PaulK Unfortunately, I do not have an ETA of when this will be fixed. However, I can assure you that I reported this over to our curation and artist support teams for further review.
Thanks so much for your patience during this process!
UPDATE:
Alyssa, I checked tonight and Hotel Costes now appears on the Desktop app. But is still does not appear on the browser.
And WORSE: It now has disappeared from the iOS app
Thanks for letting me know, @PaulK.
I can pass this information along to the appropriate party.
Your patience is most appreciated while our curation team looks deeper into what is happening.
I am also having issues with playlists I have created not showing up in the PC App even though they are there when I sign in online. How can I sync between them?