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Unable to install Mac desktop app

meredithmaran
Underground

Help! Is there an upgrade that allows us to play Pandora on the Mac OS Catalina? I see you're supposed to do it from the Pandora website but it doesn't work when I try. I get to the screen showing Pandora and an arrow and my Applications folder but I can't click on anything to make it happen. Many thanks!

Moderator Edit: Edited title for clarity

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AdamPandora
Moderator
Moderator

@meredithmaran Nice to see you around the community.

You should be able to install the Pandora desktop app for Mac computers here.

Open the downloaded file and follow the prompts to complete the installation.

Keep in mind the Pandora app works the same as our website. All of the features on our website will be available and any changes you make will sync across all of your devices.

If you are unable to drag the Pandora app into the Applications folder when you get to that step, I recommend restarting your computer, and reinstalling the app to see if that helps.

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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AdamPandora
Moderator
Moderator

@meredithmaran Nice to see you around the community.

You should be able to install the Pandora desktop app for Mac computers here.

Open the downloaded file and follow the prompts to complete the installation.

Keep in mind the Pandora app works the same as our website. All of the features on our website will be available and any changes you make will sync across all of your devices.

If you are unable to drag the Pandora app into the Applications folder when you get to that step, I recommend restarting your computer, and reinstalling the app to see if that helps.

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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meredithmaran
Underground

thank you so much! i didn't know to drag the app into my folder!

 

AlyssaPandora
Moderator
Moderator

@meredithmaran Thanks for the update - sounds like you're all set now.

Feel free to let us know if you need anything else.

Enjoy the tunes! :pandora:

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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