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Web: Music stops

Jonhock
Local Performer

I recently started having Pandora stop playing for no reason and now it does it every time I use the app.

I did the research for drivers, cleared the cache, refreshed the browser, restarted my computer and yet the  problem persists.

I then used my phone app with bluetooth and it works fine. I at least narrowed the probem down to my computer and not Pandora.

Does anyone have experience with this problem to the point of having some suggested methods to get a desktop app straightened out?

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Jonhock. 👋

Sorry to hear that you're having trouble. I would recommend through the additional troubleshooting steps based on how you listen. I've included links below.

Web Troubleshooting:

You can also try another browser to see if the issue persists. This will help us determine whether the issue is browser-related. 


Let's try rebooting your connection: 

  1. Shut down your device completely;
  2. Unplug your modem and router, wait one full minute, and then plug them back in;
  3. Wait five more minutes to allow the modem and router to fully boot back up;
  4. Turn your device back on and try Pandora again.

I hope this helps. Let me know how it goes. 🎧

Alyssa | Community Manager
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