Web: Shuffle not available

[mpopham]

Chrome

Anyone know why its not working ?

[TannerPandora]

Hi @mpopham 

Welcome to community!

Can you tell me more about your experience? Are you not able to shuffle or is clicking on shuffle non-responsive? I checked out shuffle on your account and it appears to be functioning correctly from my end.

Can you let me know the browser you're using and the browser version? Thanks!

[mpopham]

Not sure what was going on, but its showing the Shuffle icon on a blue screen now. Previously it was a red screen that only showed what was being played and without the icon. Thanks for the reply !!

Monte

[TannerPandora]

Hi @mpopham 

Can you share a screenshot of what you're seeing to share here on community! Let me know if you need steps on how to do this.

The best way to include a picture on community is through a web browser. You won't be able to include a screenshot/picture through the email notification you may receive.

In the meantime, can you let me know:

• Browser name?
• Browser version?

Do you have the same experience when using another browser?

Thanks!

[mpopham]

Its happened again. 

[mpopham]

I logged out, then back in and it works. 

[AlyssaPandora]

Thanks for confirming! Let us know if anything else pops up, @mpopham.