Web: Tracks Won't Change

[ttlizzy]

So, I've been using Pandora since 2006. And it's always been a staple of my day. But lately I've noticed that if I have it running on my computer (MacOS/Safari/Premium) in the background (pretty typical usage), and I'm going through All Songs from an artist, or trying to listen to an entire album, once a song finishes the track doesn't change to the next one unless I click back to the site. Sometimes I have to refresh because the previous track will start playing over the next one. 

Please, PLEASE fix this. I want to hang on to this subscription, I love discovering new music. But it's really frustrating when I'm trying to have tunes on in the background and I have to keep clicking over to nudge the next track to start up every 4 minutes. 

Thanks.

[AdamPandora · Accepted solution]

@ttlizzy Nice to see you around the community!

I recommend running through the troubleshooting steps listed on this page.

If you continue to experience issues with this, please make sure to reach back out and let me know. 

[ttlizzy]

Hi. 

I ran through all those solutions and unfortunately I am still experiencing the problem. I am about to update my OS to Catalina, so maybe that will help. Fingers crossed. 

Any other potential solutions? 

Thanks.

[AdamPandora]

@ttlizzy It may also help to see if the issue you are experiencing is browser-specific.

If you haven't already tried, I recommend streaming Pandora on a different browser (Google Chrome, Firefox, etc) to see if you have any luck there.