Web: Unable to get past "bot" prompt

[markln]

Pandora no longer works anymore. Something about bots.

I have a Pandora Plus subscription. I an stuck in this loop:

1. I'm a bot.2. Have to log again after holding my mouse button like. human.3. I guess I held it like a bot.4. I am a paying customer. I am enjoying Pandora for money.Once again. I have a paying subscription.

Is there any way to contact a human for support?

[Lhampton]

Keeps trying to verify I am not a bot but can’t get past that prompt

Desktop at work

[AdamPandora]

@markln @Lhampton Thank you two for reporting your experience to us.

I'd be happy to help with any questions you have, but I will need additional information to do so.

Are you on a Mac or Windows computer?

• If you're using Windows, which OS version are you running (Windows 10, Windows 11)?

Are you listening through our website or the Pandora Desktop App?

• If you're using the website, which browser and version are you using?

Let me know.

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Troubleshooting suggestions:

In the meantime, can you please try:

• updating your browser to the latest version 
• switching to another browser to see if the issue reproducible there 

Thank you for working with me on this.