Web: Won't load when selecting songs

[RavenRainWebber]

I need help I can't listen to a song I search for and I can't listen to my collection and when I am on Pandora radio I can listen to music and then it just loads a long time

hey I'm having a problem on pandora 😞 it will not let me pick a song and watch a ad and I can't listen to my collection

It also loads a long time

Moderator's edit: Title changed for clarification, Merged comments

[LeonPandora]

@RavenRainWebber To clarify, are you using the Pandora Desktop App for MAC or Windows devices?

In the meanwhile, if you haven't already, you can try these troubleshooting steps:

• For MAC computers
• For Windows computers

If you continue having troubles after trying these steps, please let me know.

Let me know how it goes.

[MOHLovesAlaska]

@RavenRainWebber, try these steps and see if they solve your problem.

🔍 First, check your internet connection

• Stable Wi-Fi or mobile data is essential for streaming.

• Try opening another app or website to see if it loads quickly.

• If it’s slow, restart your router or switch to a different network.

🧼 Clear cache and restart the app

Sometimes Pandora’s app cache can get clogged:

• On Android: Go to Settings > Apps > Pandora > Storage > Clear Cache.

• On iOS: You may need to uninstall and reinstall the app to clear the cache.

• After that, restart your device and open Pandora again.

🔄 Update the app

• Make sure you’re using the latest version of Pandora.

• Go to the App Store or Google Play Store and check for updates.

🔐 Log out and back in

• Sometimes re-authenticating your account can fix access issues.

• Log out of Pandora, then log back in and try accessing your collection again.

🛠 If all else fails…

• Try using Pandora on a different device (like a computer or tablet) to see if the issue is specific to your phone.

• You can also visit for device-specific help or contact their support team.

Hope this helps. Take care and GOD bless.

[RavenRainWebber]

I tried that and it doesn't work and also I am with an organization so I guess they blocked it for everyone idk

I am working as a high school band teacher but I'm 19 I'm teaching electric guitar to most because most are like me but I am going to this for a year then trying to pursue my career 

[MOHLovesAlaska]

@RavenRainWebber, wish you the best in all that you do. Take care, and GOD bless.

[RavenRainWebber]

Thank you you too