Web: "Poor Network Connection" Error

[chcamxcana]

I keep getting this message "Poor network connection. Listening will resume when it's restored." on my desktop when trying to use pandora. I am using Chrome. I've restarted Chrome, cleared the history, cookies, cache etc. and still having issues.

[AlyssaPandora]

Thanks for the update, @jschub9516. 👍

[Audulator]

Yes, it's fixed. Thank you! Now, I don't suppose you'd be willing to advocate on our behalf for a dark mode, would you? Lots of requests and not a peep from Pandora on if they'll offer what seems to me to be a fairly simple feature. Unless there have been one or more peeps... have there been?

[AlyssaPandora]

Awesome! Glad to hear it's working for you now, @Audulator. I advocate for all listeners on the Pandora Community, as do the other moderators. While we don't publicly share our product road map, all feature requests are passed along. If you haven't checked it out yet, here's more info about how feature requests work on the Pandora Community: "How do requests become features?"

Thanks so much for being a part of the community!

[jessegallery169]

Mine is still showing this

[AdamPandora]

@jessegallery169 Which web browser are you using when this happens?

Additionally, can you please send me a screenshot of the error message you're seeing?

Thanks for working with me on this. 🤝

[Metzer13]

Same issue here.  Using Chrome.

[AdamPandora]

@Metzer13 I've passed your information along to our engineering team so they can further investigate.

Thank you for reporting this!

[aidan12]

it does that to me I do not know how to do it

Can you give me more details please and reply on my post to solve this: https://community.pandora.com/t5/Desktop/poor-network-connection/m-p/94102#M6956 

[aidan12]

it does that to me I do not know how to do it

[AlyssaPandora]

Hi there, @aidan12. 👋

Thanks for posting about this. I moved your post over to this existing thread: Web: "Poor Network Connection" Error Message

Are you using a web browser? If so, which one?

Or, are you using the Pandora Desktop App?

Let me know. 🎧

[Metzer13]

I'm still experiencing this issue.  Any update?

[AlyssaPandora]

Thanks for letting us know, @Metzer13. Sorry to hear that you're still running into this issue. 

I've shared this information with our engineering team on your behalf. 🎧

[aidan12]

I'm using the web browser the google one on google chrome

this is a problem

mod edit: merged comments

[aidan12]

I'm using the web browser the google one on google chrome

[AlyssaPandora]

Thanks for getting back to me with that information, @aidan12.

I've gone ahead and passed this along to our engineering team for you. 🎧

[AlyssaPandora]

Hi, @Metzer13. 👋

Could you confirm whether you're still having this issue today?

If so, please let me know so one of the moderators can message you privately to gather more details. We may need to try troubleshooting this with you, if you're open to that.

Thanks for your help! 🎧

[BigMeanie · Accepted solution]

I am no longer having the issue.
Thanks.