cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Web: "Poor Network Connection" Error

chcamxcana
Underground

I keep getting this message "Poor network connection. Listening will resume when it's restored." on my desktop when trying to use pandora. I am using Chrome. I've restarted Chrome, cleared the history, cookies, cache etc. and still having issues.

 

 

Labels (3)
34 Replies

AlyssaPandora
Moderator
Moderator

Thanks for the update, @jschub9516. 👍

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
0 Kudos
Reply

Audulator
Underground

Yes, it's fixed. Thank you! Now, I don't suppose you'd be willing to advocate on our behalf for a dark mode, would you? Lots of requests and not a peep from Pandora on if they'll offer what seems to me to be a fairly simple feature. Unless there have been one or more peeps... have there been?

0 Kudos
Reply

AlyssaPandora
Moderator
Moderator

Awesome! Glad to hear it's working for you now, @Audulator. I advocate for all listeners on the Pandora Community, as do the other moderators. While we don't publicly share our product road map, all feature requests are passed along. If you haven't checked it out yet, here's more info about how feature requests work on the Pandora Community: "How do requests become features?"

Thanks so much for being a part of the community! :pandora:

 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
0 Kudos
Reply

jessegallery169
Local Performer

Mine is still showing this

 

0 Kudos
Reply

AdamPandora
Moderator
Moderator

@jessegallery169 Which web browser are you using when this happens?

Additionally, can you please send me a screenshot of the error message you're seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos
Reply

Metzer13
Local Performer

Same issue here.  Using Chrome.

Pandora.JPGPandora2.JPG

0 Kudos
Reply

AdamPandora
Moderator
Moderator

@Metzer13 I've passed your information along to our engineering team so they can further investigate.

Thank you for reporting this!

Adam | Community Moderator

Let's share music in the Music + Podcasts

aidan12
Opening Act

it does that to me I do not know how to do it

Can you give me more details please and reply on my post to solve this: https://community.pandora.com/t5/Desktop/poor-network-connection/m-p/94102#M6956 

0 Kudos
Reply

AlyssaPandora
Moderator
Moderator

Hi there, @aidan12. 👋

Thanks for posting about this. I moved your post over to this existing thread: Web: "Poor Network Connection" Error Message

 

Are you using a web browser? If so, which one?

Or, are you using the Pandora Desktop App?

Let me know. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

Metzer13
Local Performer

I'm still experiencing this issue.  Any update?

AlyssaPandora
Moderator
Moderator

Thanks for letting us know, @Metzer13. Sorry to hear that you're still running into this issue. 

I've shared this information with our engineering team on your behalf. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

aidan12
Opening Act

I'm using the web browser the google one on google chrome

 

problem.jpg

this is a problem

mod edit: merged comments

0 Kudos
Reply

AlyssaPandora
Moderator
Moderator

Thanks for getting back to me with that information, @aidan12.

I've gone ahead and passed this along to our engineering team for you. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

AlyssaPandora
Moderator
Moderator

Hi, @Metzer13. 👋

Could you confirm whether you're still having this issue today?

If so, please let me know so one of the moderators can message you privately to gather more details. We may need to try troubleshooting this with you, if you're open to that.

Thanks for your help! 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

BigMeanie
Underground
I am no longer having the issue.
Thanks.