Windows Deskstop App: Close & Minimze controls missing

[imagepro]

I have Pandora desktop app on Windows 11 computer. The close and minimize controls are missing from the app window. I have tried uninstalling and reinstalling but still has the same problem. I have restarted the computer as well.

[TannerPandora · Accepted solution]

Please Note: This message has been Accepted as a Solution to flag the current status and/or steps. This thread will be updated with more information as it is provided to the community moderation team. Thank you for your patience!

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Hi @imagepro 

Welcome to Community!

Thanks for letting us know about your experience with the Windows Pandora desktop app, and for sharing the troubleshooting steps you've already tried. That's very helpful.

I've gone ahead and escalated your experience to our engineering team for further investigation.

In the meantime, could you confirm if the keyboard controls help to close and minimize the app?

• Alt + F4: Exit / Close Application
• Win + Down Arrow: Minimizes the currently active window (press it twice if the window is currently maximized).

Thanks again for posting and we appreciate your patience in the meantime!

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For any other listeners that may be experiencing this same issue with missing window controls in the Pandora desktop app for Windows, please feel free to post below and let us know. Your info will be included in our internal ticket. Thanks for your patience!

[imagepro]

Alt+F4 does nothing. Windows+Down Arrow minimizes the app screen.

[TannerPandora]

Thanks for the follow up, @imagepro! I'll edit my post to remove the Alt-F4. Thanks!

[RichShif]

Missing the same controls

[mandy_iowa]

I'm missing the controls also!

[TannerPandora]

Thanks for letting us know @RichShif and @mandy_iowa! I've added you to our ticket.  Sorry for the inconvenience and thanks for patience in the meantime! 

[mandy_iowa]

Thanks for checking into it!  The Windows key w/ the down arrow does work in the meantime.

[RichShif]

I found that the arrow down key does not work.  If you right click on the top bar, it will bring up a sub menu that will allow you to minimize, maximize, or close the window.  Cursor has to be on that top bar otherwise you get nothing.

[BhamGal]

I am also missing the top bar, and using right click in the top area to minimize or close.

[Jtall]

Same issue, following

[RichShif]

What I am calling the top bar, is the "ribbon" across the top that shows the controls that are available.

[DaggerDX]

The top border ribbon of minimize, restore down, and close no longer appear for me,.  I will follow this thread.