I switched upgraded to a Family subscription from individual premium account and the quality seems degraded listening from the desktop app in my browser? Did it downgrade my speed/quality with that change?
mod edit: changed title for clarity
@wisemore Nice to see you around the Community.
The sound quality should not have been affected when switching to a Premium Family plan.
For listeners accessing Pandora from a computer, Pandora Premium subscribers (like yourself) have the option of 192kbps.
To clarify, do all songs that play through the Desktop App now play with noticeable lower quality?
Or is it only happen with certain songs that play?
Additionally, are you listening from
Thanks work working with me on this. 🤝
Thanks for following up, @wisemore.
I moved your post over to the Desktop space.
To clarify, can you please try testing out Pandora through a browser instead (ex: Firefox, Google Chrome) and verify if the sound quality is the better/the same as the desktop app?
In the meantime, please also try running through the following troubleshooting steps: Troubleshooting the desktop app on Windows
Thanks again for all your help with this.