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"Something Has Gone Wrong" When Playing Podcasts

atagmee
Local Performer

I get the same error message when trying to listen to some podcasts. Using Google Chrome on PC. Tried Bing and Firefox same error. Tried all Google Chrome troubleshooting step mention above and completed each step and rebooted PC, still getting error message. I deleted Pandora Ap on my phone and reinstalled, no love. About to cancel with you guys, hope you can help.

Moderator Edit: Edited title for clarity

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9 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @atagmee. 👋

Sorry to hear that you're encountering this error message. I've enabled a trace on your Pandora account in case we need to share this with our engineering team.

  • Does this happen with any podcast you attempt to listen to?
  • Or does this occur with specific podcast(s)? If so, which one(s)?
  • Does this occur when you listen to music as well?

++

You mentioned having trouble listening from your mobile device too.

Do you receive an error message when you attempt to listen on that device?

Let me know. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

atagmee
Local Performer

It only happens to podcast, never music. There is no error message on my mobile, it just dosen't play when I press play. Right now I can't listen to Smartless and Ben Shapiro. Yesterday it was Michael knowles and I think Matt Walsh and Tucker Carlson. 

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AdamPandora
Moderator
Moderator

Thank you for reporting this, @atagmee. 🤝

I have created a ticket with our engineering team so they can help look into this further.

We appreciate your patience with this in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

atagmee
Local Performer

Adam, I'm still having problems. Do you have an ETA on a fix?

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AlyssaPandora
Moderator
Moderator

Hey there, @atagmee. 👋

Our engineering team is still investigating this issue for you.

I understand how frustrating this can be. We appreciate your patience while they work on this. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

jbeigie
Local Performer

The Megyn Kelly Show and Bill O'Reilly No Spin Zone podcasts have been broke for the last week.  Keep getting the "Something has gone wrong. We're working on this issue, and we'll have things back to normal soon." Error message.

 

What is up with that

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AdamPandora
Moderator
Moderator

@jbeigie I moved your post over to this existing thread: Something has gone wrong error when trying to play specific podcasts

I have added your feedback to the ticket we have open with the engineers who are looking into this issue.

Thanks for your patience in the meantime as they continue to work on a fix. 🛠

Adam | Community Moderator

Let's share music in the Playlist Swap

Khaldore
Local Performer

I'm also having this issue, specifically in Windows 10.  I've come across it in the desktop app, as well as logging in via three different browsers (Chrome, Edge, Firefox).

The two podcasts I've noticed with this issue have been The Conspirators, and A Fork in Time (due to being many episodes behind, they're the only ones I've checked so far).  Oddly, they seem to work fine on my Samsung Galaxy S10 via the Android app (I rarely use that at home/work, however, so I tested it specifically for this thread).

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AlyssaPandora
Moderator
Moderator

Hey there, @Khaldore. 👋

Thanks for reporting this. I have shared your experience / feedback with our engineering team regarding those two podcasts. We appreciate your patience while they work on this. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat