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My reasons for requesting on-line access to past and present receipts covering payments to Pandora are:
- It is a standard, prudent, and required business practice to maintain copies of receipts on file for all purchases made, and categorized as a business expense.
- In the event Pandora's customers' receipts (physical or digital) are lost - and their customer does not have access to copies or a digital backup - it would benefit Pandora's customers to have online access to those receipts.
- Most on-line services providers, such as Pandora, provide their clients (business or private) with a seamless service experience: From the review of their product lines to the maintenance of their client’s historical purchasing information, including access to receipts.
So I signed up for a premium account for my company, only to find out that each month when I fill out my expense report, not only can I not check my email for the most recent reciept (because automatic email notifications are not an available option), I can't even view or print my past charges through my online account. I literally have to email support with a new case each month to request a reciept, and then wait a few days for it to be emailed to me.
I have to imagine the only reason for the missing "feature" would be to keep from reminding people that they have signed up for a service that is automatically charging them every month into perpetuity. But maybe I'm wrong, maybe you can explain to me why a technology company could not provide this basic option?
agreed, ive not seen another company that doesnt give you the option to get receipts. if i have to keep doing this, we will just switch to a company that this isnt such a hassle
I use a business credit card for my Pandora account. I need a receipt to reconcile my account and can not do so if I don't have a receipt for proof of payment. The reminder notice that came 2 weeks prior to the charges won't suffice.