This holiday season, we're grateful for you! Response times might take a little longer, but we'll get back to you soon. Thank you for your patience, and may your holiday be filled with the music you love.
When I bought a Pandora Plus subscription a few months ago, I was able to add songs to my collection. I no longer have that ability. Has Pandora recently eliminated that option?
Moderator Edit: Edited title for clarity
@jwlk412 Our support team has taken a look at your account and informed me that you were previously upgraded to Pandora Premium - not Pandora Plus.
When that subscription expired, it then appears you signed up for Pandora Plus instead.
The ability to collect songs and listen on demand is only an option with Pandora Premium.
If you'd like to resubscribe to Pandora Premium, visit this upgrade page from a computer (not a mobile device) and select Get Premium.
Hope this helps. Thanks for being a part of the community! 🎶
@jwlk412 Our support team has taken a look at your account and informed me that you were previously upgraded to Pandora Premium - not Pandora Plus.
When that subscription expired, it then appears you signed up for Pandora Plus instead.
The ability to collect songs and listen on demand is only an option with Pandora Premium.
If you'd like to resubscribe to Pandora Premium, visit this upgrade page from a computer (not a mobile device) and select Get Premium.
Hope this helps. Thanks for being a part of the community! 🎶
Don’t let them fool you. You may have signed up for the free trial of premium but that doesn’t mean that what you’re saying about the ability to add stations without having to watch ads on plus is not true. That is to say you are correct, we used to be able to add stations not individual songs but now cannot! Bunch of shinanagins if you ask me.
@BearCat Nice to see you around the community.
You should still be able to create regular stations on your account without being prompted to watch an advertisement.
To start a new station on your mobile device:
The best way to explore Pandora and create a station (or to listen to any type of content) is to search our library and further filter your results.
Begin by launching the Pandora application and tapping the search icon (shaped like a magnifying glass) in the top right corner of your screen. Enter the desired search term, and filter your results by Stations.
Tap the name of the correct search result which will bring you to a page where you can collect, play, or share that station.
To start a new station on the web:
Hope this helps!
I upgraded to Pandora Plus and Pandora has become a complete headache to use.
@dossettjoann3 I'd be happy to help with any questions you have, but I will need additional information to do so.
Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.